TeleCare

Telecare is support and assistance provided at a distance using information and communication technology. 

Its the continuous, automatic and remote monitoring of mostly elderly users by means of sensors to enable them to continue living in their own home.
One of the simplest forms of telecare is a personal alarm. This alarm consists of a button- often in the form of a pendant worn around the neck, or on the wrist, and a base unit that works with your telephone system.

Pendant Alarm Telecare Age Home Security Swansea

Your base unit will receive a signal from your pendant and will be linked to a monitoring centre. When you push your pendant, your call will go via your telephone line to the monitoring centre, which is staffed by trained operators. 

The staff are trained to quickly assess the problem and organise the most appropriate assistance for you.

Telecare therefore combines equipment in your home with a 24/7 monitoring service.  A telecare user may activate their own alarm if they use a pendant. 

For those individuals who need more specialist help to remain in their own home,  passive monitoring equipment is available.

This form of telecare enables usual behaviour patterns to be monitored, and for changes outside of normal patterns (e.g. not getting out of bed at the usual time) to trigger an appropriate action.